SecureWalks

SecureWalks

 

A digital, multifunctional and highly customisable tool that allows you to manage and document security, safety and hygiene checks

For anyone that needs to perform regular building checks and document the results. The tool is usable in any public building such as

  • Hotels
  • Restaurants
  • Meeting venues
  • Office buildings
  • Clinics
  • Residences
  • Industry plants and others

 

With you SecureWalks you can:

  • Ensure accuracy and reliability of all your building checks
  • Guarantee documentation as per local standard
  • Expedite any needed work to comply with the required standards

 

How it works:

  • Employees are equipped with the tool and when they reach a pre-installed scan point, the device asks them individually pre-formulated questions, the answers to which are analysed immediately.
  • In case of deviations or abnormalities, work orders are directly created, and the responsible colleagues are notified.
  • SecureWalks generates reports, identifies trends and helps to optimise systems, whether security or cleanliness related.
  • Requirements can be based on the respective local regulations; the data collected is in turn relevant for insurance companies and authorities. Allowing you to comply with the needful in your local environment.

 

Helping in Times of Crisis

The current crisis caused an unprecedented challenge for the hospitality industry. We want to help. Get your special pre-configured check list to manage the control requirements related to COVID19. 

If you are a SAMFEX user or not, if you are now getting ready to re-open your hotel, contact us for a special free of charge option we have prepared for you to use SecureWalks.

Get the app here

 

Engineering

Engineering

Work Requests

SAMFEX allows easy submission of engineering related work requests. Each department in your hotel or facility will be able to have a customized set up so they only need to deal with what is relevant to them. With the work request tool engineering`s daily work is easily structured due to flexible and automated escalation of tasks.

Preventive Maintenance

Your hotel needs to remain in good shape and a safe place to stay. To help manage and schedule reoccurring tasks in the area of preventive maintenance use SAMFEX to  create simple and complex plans, control your budget and plan replacements.

Maintenance and Quality Check Lists

You can create customised checklists for any preventive maintenance or any quality control process. Standards that are not met, can generate a work request and can be easily followed up. Regular checks will improve your standards and enhance the guest experience.

Spare Part Management

Use SAMFEX to track your spare part consumption and help you manage costs.

 

Energy

Energy

 

Our company`s philosphy is a green – one.

Around 10 % of the worldwide energy demand comes from IT according to a recent report published by the Royal Institute of Technology, in Sweden. Especially servers have huge need for energy and are often only used to a small fraction. We initiated “green – one” to help change this. Our green-one philosophy has 2 main elements – reducing operating costs AND evironmental damage. We offer efficient services, intelligent system configurations and the consequent use of parts with the lowest possible CO2 emission without sacrificing performance. We succeed this also by using local suppliers and using high quality and durable components

Tracking of Energy Consumption

In line with this philosophy, SAMFEX offers a module supporting a hotel`s environmental initiatives and goals. Use the SAMFEX API to control the energy consumption and collect environmental information. Use MBUS or S0 technology for central electricity, water and gas meter recording.

Additional hardware and potential building infrastructure changes may need to be considered. But in view of contributing to sustaining a green planet, what would stop you?

Create Awareness and Visualize CO2 Footprints

Use SAMFEX energy reporting to post energy consumption and CO2 footprint of individual stays to guest`s folio. Creating awareness. Or go a step further, install room based metering and consider posting actual energy charges to folios.

 

Housekeeping

Housekeeping

Room Status

SAMFEX provides an overview of entire hotel room status. Room status can easily be updated through a mobile device, allowing immediate information to everyone concerned. The mobile application provides important information on the guest to help efficient internal work processes and to garantee a superior guest experience. Automated check-out alerts help Housekeeping to remain flexible.

Assigning Cleaning Schedules

Housekeeping can organize their cleaning schedules easily, by assigning certain rooms, floors and hotel areas to room attendants. This is an automated process utilising dynamic room credit profiles. You can also assign additional tasks as per your standard.

Queue Rooms

These are rooms requested by the Front Office as a priority, due to the guest waiting.  The FO team specifies the room in SAMFEX and this is passed as a push notification to the HSK colleague attending to the specific room section.

“Do not disturb” and “Make up room” interfacing

Integrate your online DND and MUR system into SAMFEX to optimzie your process. With SAMFEX no guest needs to be disturbed, no associates are being held up in their work. Ensuring the best possible guest and employee experience.

Preventive Room Maintenance/ Deep Cleaning Schedules

Automatically schedule according to occupancy and availability of rooms. Use SAMFEX to keep your hotel in the best shape.

Associate Rewards

SAMFEX also includes a tool to measure cleanliness standards which you can use to track performance and for associate rewards.

SAMFEX-Wearable  for Housekeeping

The software is an evolution of SAMFEX, now capable to function in perfect harmony with the Microsoft Windows 10 based TREKSTOR IoT wearable. The device runs with Windows 10 IoT Core; in future can be used for most hotel applications SAMFEX has to offer and will help make processes and workflows even more efficient. With its rugged housing, it withstands harsh conditions and is durable. Light and small, the wearable will quickly become part of the daily gear – be it in maintenance, housekeeping or guest service. Just like the desktop and mobile version, SAMFEX wearable is intuitive to use, quickly set up and requires little training. Besides, the handy SAMFEX wearable devices are equipped with a bright TFT LCD screen, so information can be read at a glance, and with highly sensitive capacitive touch, so they can even be operated when wearing gloves. The powerful dual-band Wi-Fi, the Bluetooth® 4.0 Classic and NFC open up many possibilities of direct wireless data exchange and the lithium-polymer battery with an impressive capacity of 430 mAh lets the IoT device survive a long working day with no need for recharging.

With SAMFEX , it is more than just bringing paper to mobile. Contact.

Food & Beverage

Food & Beverage

Mini Bar Charging

Minibar consumption tracking and charging cannot be easier than this. With SAMFEX minibar there are 3 simple steps to take –  you open the room number on your mobile, chose the item that was consumed, click.  The best part about it – it immediately gets posted onto the guest folio in your property management system. If the guest has checked out, the charge gets posted to a separate folio.

SAMFEX minibar is a tool can be purchased separately, if wanted.  Interested? click here

Otherwise it is included in the entire SAMFEX package, like every other module and tool. Always, with no exception. (You have no minibars? We can supply minibar hardware (= fridges) through our technology partners)

Guest Service

Guest Service

Guest Service Requests

A request is a request. With SAMFEX you can  manage any type of service requests from a guest and escalate them to the team members who look after the guests requirements. Whether it is extra towels to be delivered or a light bulb that needs to be replaced.

Service Recovery

When things go wrong or not the way the customer expected, you can track this as “Goofs” in SAMFEX.  Allowing a speedy service recovery, improving service procedures in your hotel and enhancing the guest experience. The flexibility of SAMFEX allows to rename this feature according to your corporate or hotel`s preferences. 

Service Compliments

We also look at the bright side – SAMFEX  tracks recognition and guest`s positive feedback.

Luggage Tracking

Luggage handling can be a complex undertaking and with SAMFEX, luggage will never be delivered to the wrong room or get lost. Integrated with the hotel property management system, taking  the troubles away.

Other Concierge Services

SAMFEX allows seamless communication between Front Office and Concierge teams: FO sends guest requests like “pick up car” or “room move” to the Concierge colleagues and get immediate response once completed.

Duty Checklist

Integrate your hotel`s duty checklist and reporting standards into SAMFEX and get them scheduled to your mobile devices. Easing the duty shift itself and allowing reporting to everyone concerned in the hotel.

Global Asset Management

Global Asset Management

Purchasing

Use SAMFEX to generate your RFP`s, purchase requests and purchase orders. Link to a pre defined approval workflow which handles automated stock updates.

Inventory

SAMFEX offers you a unique inventory system, that allows you to treat fixed, lose inventory and spare parts in the same way.  SAMFEX stores all relevant inventory item information in one single place. Use the room data sheet to link your inventory to their physical location. SAMFEX  categorizes:

  • FF&E
  • MEP
  • Spare parts
  • Consumables
Inventory Kit

A detailed inventory is a tedious task. But it is critical to evaluate your entire asset. To help you accomplish this task easier, you can purchase a complete inventory kit. For you to keep. It includes:

  • 1 laser bar code scanner
  • 5000 asset tags/ inventory labels
  • 1 pre-installed tablet with SAMFEX
Asset Management

Track inventory throughout your property or the your entire organisation. With SAMFEX you can easily establish corporate maintenance standards and gather information about inventory TCO. Manage your deprecation with SAMFEX or interface to your finance system.

Disposal

With SAMFEX you can easily dispose your inventory at the end of its lifetime allowing to manage your FF&E reserve.